Blumiral FAQ: All Your Questions Answered
Our Products
Who are Blumiral products designed for?
All our products are formulated to suit all skin types, even the most sensitive.
We are committed to taking care of every skin, whatever it may be.
Are Blumiral products cruelty-free and vegan?
Yes, absolutely! At Blumiral, we love animals as much as you do! Our
products are therefore made without animal-derived ingredients and are
never tested on animals.
How should I store my products to make them last longer?
To best preserve the effectiveness of your products, store them in a cool, dark place.
Why are Blumiral products fragrance-free?
We have chosen not to add fragrance to our products to avoid any risk of
allergy or irritation, even for the most sensitive skin.
Shipping and Delivery
When will I receive my order?
Your order is generally processed in less than 48 business hours. You will receive a shipping confirmation email as soon as your package is on its way.
What are the shipping costs?
Shipping costs are calculated automatically when you place your order.
Do you ship to the United States?
Currently, we ship only in Canada. But stay tuned, new countries will be
added soon!
Orders and Returns
Can I cancel my order?
Of course! If you wish to cancel your order, please contact our customer
service as soon as possible at info@prepod.blumiralskincare.com. We will do our
best to accommodate your request, provided it has not yet been shipped.
What is your return policy?
For full details on our return policy, please consult our detailed return policy in the “Help” section of our website.
Our Commitment to the Planet
How do you minimize your environmental impact?
At Blumiral, we believe it is essential to take care of our planet. That’s why we
favor glass packaging, which is fully recyclable. For our Non-Stripping
Cleanser, we have opted for a recycled and recyclable plastic bottle.